How it Works
ProperComm® is specifically designed to be a “procedure for communicating” by a parent or for parents who are in high conflict or have difficulty communicating in an appropriate manner. ProperComm® was developed to promote constructive communication between parents by having an “auditor” review and revise, if necessary, email or text communications between hostile parties. ProperComm® edits email communications to delete words and phrases expressed in hostile ways and that are not necessary for conveying appropriate points in the email or text message.
1. Users Message ProperComm
Both parties will register and their accounts are linked at ProperComm's secure website. An individual sends an email or text message intended for the other party to a unique email or text address generated by ProperComm®
4. ProperComm®sends you feedback.
Want to work on improving your hostile communication? 4. ProperComm®sends you feedback about how you can improve the message.
2. ProperComm® Edits the Message
ProperComm's trained staff edits the messages for appriopriate language.
5. Messages are Logged and Documented
Parties will receive a Certificate of appropriate Communication after 90 days of unedited messages and a minimum of 20 unedited emails, 40 unedited text messages, or a combination of 40 consecutive unedited text or email messages in that 90 day period.
3. ProperComm® Sends It
ProperComm® sends the message on behalf of the original sender and receives any follow up communication.
6. ProperComm® keeps your information private.
If the Court orders an abuser to communicate through ProperComm®, the victim need only provide ProperComm® with a confidential email address and/or telephone number along with their case number to begin the appropriate communication.
I cannot express the relief it has given me in so many ways. To be able to open my emails and not have the anxiety of what is going to be thrown at me now. The reassurance that I am not going to be threatened, belittled or beat down in some way day in and out.
I have recommended people in similar situations and feel it is a great tool for people to use during a heightened time of conflict and emotional stressors.
Rishelle R.Parenting Coordinator
The final benefit is that you essentially get a “receipt” for messages that have been approved and sent, it provides a valuable backup in the event that it needs to be presented to a court for review or proof of content of communication.
Why Choose ProperComm?
ProperComm® teaches users to communicate more appropriately and effectively.
Why Choose Us
It is often necessary for victims to continue to communicate with their abusers and they can become anxious and afraid to open emails and/or text messages.
ProperComm® eliminates that fear because the abusive language never finds its way to the victim unless there is a threat. All threats will be sent through without editing.Get it now
When the parties are constantly sending hostile messages to each other they are more likely to end up back in litigation with many email exhibits showing the other parties’ abusive behavior.
Costs incurred in litigation include but are not limited to attorney fees, filing fees and often times mental health professional fees.
By Example – ProperComm® sends the edited version along with a communication tip to the original sender;
By Positive Reinforcement – After 20 consecutive appropriate emails over at least a 90 day period or 40 consecutive appropriate text messages over a 90 day period or a combination of 40 consecutive appropriate emails and text messages over a 90 day period, the client receives a certificate acknowledging his/her ability to communicate appropriately, which can be provided to the Court;
By Negative Reinforcement – Emails cost $5 for the first 70 words – text messages cost $1 for the first 70 characters. The parties must decide if the next word is worth another $5 or $1. This teaches the parties to be brief, direct and to the point. It also provides for a negative consequence for long rants.
Judges are often bombarded with hundreds of emails and text messages provided by litigants as exhibits, reducing the amount of time available to handle more emergent situations.
ProperComm® actually eliminates the emails. They no longer exist. This allows the parties to continue co-parenting without court intervention because the harassment is eliminated.